Privacy policy

Privacy Policy

Effective Date: 2/8/2025

1. Overview

Welcome to Baking Coves! This Privacy Policy explains how bakingcoves.com (the "Site") collects, uses, and discloses your Personal Information when you visit or make a purchase.

By using our Site, you consent to the collection and use of your information in accordance with this policy.


2. Collecting Personal Information

When you visit our Site, we collect certain Personal Information to enhance your shopping experience and fulfill your orders. Personal Information refers to any data that can uniquely identify an individual.

A. Device Information

βœ” Examples of Data Collected:

  • Web browser version, IP address, time zone, cookie data, visited pages, search terms, and interactions with the Site.

βœ” Purpose of Collection:

  • To optimize website performance and ensure proper functionality.
  • To analyze customer behavior and improve user experience.

βœ” Source of Collection:

  • Collected automatically via cookies, log files, web beacons, tags, or pixels.

βœ” Disclosure for Business Purposes:


B. Order Information

βœ” Examples of Data Collected:

  • Name, billing address, shipping address, payment details (e.g., credit card numbers, PayPal), email, and phone number.

βœ” Purpose of Collection:

  • To process transactions, fulfill orders, and arrange shipping.
  • To prevent fraud and ensure transaction security.

βœ” Source of Collection:

  • Collected directly from you at checkout.

βœ” Disclosure for Business Purposes:


C. Customer Support Information

βœ” Examples of Data Collected:

  • Name, contact details, order details, and inquiry details.

βœ” Purpose of Collection:

  • To provide customer support and respond to inquiries.

βœ” Source of Collection:

  • Collected directly from you via email or contact forms.

βœ” Disclosure for Business Purposes:

  • Shared with customer support tools (if applicable, list providers such as Zendesk or Freshdesk).

3. Minors' Data

Our Site is not intended for individuals under 18. We only collect:
βœ” Name
βœ” Phone number
βœ” Email address
βœ” Shipping address

If you believe a minor has provided us with Personal Information, please contact us at privacy@bakingcoves.com to request removal.


4. Sharing Personal Information

We only share your Personal Information with third-party service providers necessary to fulfill orders, process payments, and optimize website performance.

βœ” Payment Processors: Shopify Payments, Stripe, PayPal
βœ” Shipping Providers: USPS, FedEx, UPS
βœ” Marketing Platforms: Google Ads, Facebook Ads, Instagram Ads

You can review Shopify’s Privacy Policy here.


5. Behavioural Advertising & Tracking

We use tracking tools to provide relevant ads to U.S. customers. If you prefer to opt out, use the links below:

βœ” Google Ads Personalization – Opt Out Here
βœ” Facebook Ad Preferences – Opt Out Here
βœ” Bing Ads Personalization – Opt Out Here
βœ” Digital Advertising Alliance (DAA) – Opt Out Here


6. How Long We Store Your Data

We retain customer data for business, legal, and tax purposes:

βœ” Order Information – Stored for 5 years for tax compliance and fraud prevention.
βœ” Inactive Accounts – Deleted after 2 years of inactivity.
βœ” Marketing Emails – Retained until you unsubscribe.
βœ” Payment Data – We do not store payment information; it is securely handled by third-party payment providers.

To request data deletion, email privacy@bakingcoves.com.


7. Cookies & Tracking Technologies

We use cookies to enhance your shopping experience. These cookies store login details, preferences, and track browsing behavior.

βœ” Essential Cookies: Required for shopping cart and checkout.
βœ” Analytics Cookies: Help us understand website traffic.
βœ” Marketing Cookies: Used for personalized ads.

Managing Cookies

To disable targeted ads, visit the NAI opt-out tool.


8. Do Not Track (DNT) Requests

We do not alter data collection practices based on Do Not Track signals due to industry limitations.


9. CCPA – California Residents' Rights

If you are a California resident, you may:
βœ” Request access to the Personal Information we store about you.
βœ” Request correction or deletion of your data.
βœ” Opt out of personalized advertising.

πŸ“© To submit a CCPA request, email us at privacy@bakingcoves.com.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on this page.

Last Updated: [Insert Date]


11. Contact Information

For questions about this Privacy Policy, contact us:

πŸ“© Email: privacy@bakingcoves.com
πŸ“ Mailing Address: 6843 Barlowe CT, Hughesville, Maryland 20637

If you are not satisfied with our response, you may contact the Federal Trade Commission (FTC) for consumer privacy concerns.

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