Shipping and Returns policy
Shipping Policy
Shipping Locations
We currently ship within the continental United States only. At this time, we do not offer international shipping, but we are actively exploring options to expand our reach in the future.
Processing & Production Time
All BakingCoves signs are made to order and personalized just for you.
Production typically takes 3–5 business days, after which your order is shipped from Louisiana using reliable carriers such as USPS or UPS.
Shipping Rates
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Free U.S. shipping on all orders over $150
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Flat $9.99 shipping on orders under $150
Shipping rates are applied automatically at checkout. Sales tax, where applicable, is calculated separately.
Returns, Exchanges & Cancellations
Custom & Personalized Items
Because all of our metal signs are custom-made and personalized, custom items are non-refundable and cannot be canceled once production has begun.
Please double-check all personalization details before completing your purchase.
Non-Personalized Items
Non-customized items may be eligible for return within 30 days of delivery.
Approved returns may be subject to a 20% restocking or cancellation fee, applied at our discretion.
Customer Satisfaction Guarantee
Your satisfaction matters to us. If there is an issue with your order due to damage, defects, or errors on our part, please contact us and we’ll work quickly to make it right.
Contact Us
Questions or concerns? We’re happy to help.
📧 Email: info@bakingcoves.com
Our support team is committed to providing prompt, friendly assistance every step of the way.