Shipping and Returns policy

Shipping Policy

Accurate Shipping Times:
Accurate shipping times are conveniently listed on each product page, ensuring you know exactly when to expect your order. We currently offer shipping within the United States using reliable carriers such as USPS or UPS. 

We understand the importance of international shipping and are actively exploring options to expand our reach shortly.

Shipping Charges:
Our shipping charges are determined by the weight of your order and the shipping method selected, excluding applicable sales tax.

Return & Exchange Policy: Cancellations

Customer Satisfaction Guarantee:
We want you to love your purchase, which is why we're transparent about our return and exchange policies. Custom items are crafted with care and are non-refundable, so please double-check all details before finalizing your order. 

Non-customized items may be subject to a 20% cancellation or return fee, applied at our discretion. Returns for non-customized items are accepted within 30 days of receipt, ensuring you have plenty of time to decide if it's the right fit for you.

Contact Us

Prompt Assistance:
Questions? Concerns? We're here to help! Reach out to our friendly team at info@bakingcoves.com for prompt assistance. Your satisfaction is our priority, and we're committed to providing exceptional customer service every step of the way.